James Alex Griffin

IT Operations and Support Engineer building practical AI, automation, and workflow tools.

I focus on reducing operational friction across support, infrastructure, and communication systems through clear documentation, automation, and user-first design.

What I Do

  • Enterprise support and incident response across multi-system environments
  • Knowledge base design and internal process standardization
  • Automation and AI-assisted tooling for productivity and service quality
  • Hands-on infrastructure support: endpoints, networking, and datacenter operations

Featured Work

LeXpand

A local-first text expansion browser extension experience focused on speed, privacy, and everyday writing workflows.

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